Refund policy
Merchandise purchased from Danish Endurance may be returned within 14 days of purchase. Manufacturer’s guarantees may vary depending on the product, but regardless, if you are unhappy with the product, please send us an e-mail and we will replace the product or refund your money within 14 days of when you purchased it.
If you wish to use your cancellation option, you must do so within 14 days of receiving the package, provided that the product has not been used.
All returned merchandise must be in original resalable condition and in the original manufacturer’s labeled packaging.
Refunds are not issued except in the case of damaged or defective merchandise. If your product is damaged upon receiving, you mut file a complaint and return the product within 14 days. Returns must be authorized in advance by phone or e-mail.
E-mail us, and we will issue a return authorization number. No returns will be accepted without a return authorization number. Returned items should be repackaged securely in an outer carton and must include a copy of your invoice, the reason for the return and your return authorization number.
You will be responsible for return shipping charges unless the return is due to our shipping error or the product is damaged or defective. Please retain tracking information for your shipping, as we cannot assume responsibility for return packages lost in transit.
Returned items are to be sent to our warehouse:
DANISH ENDURANCE WEBSHOP
GRAMRODEVEJ 13
7130 JUELSMINDE
DENMARK.
If you wish to use your cancellation option, you must do so within 14 days of receiving the package, provided that the product has not been used.
All returned merchandise must be in original resalable condition and in the original manufacturer’s labeled packaging.
Refunds are not issued except in the case of damaged or defective merchandise. If your product is damaged upon receiving, you mut file a complaint and return the product within 14 days. Returns must be authorized in advance by phone or e-mail.
E-mail us, and we will issue a return authorization number. No returns will be accepted without a return authorization number. Returned items should be repackaged securely in an outer carton and must include a copy of your invoice, the reason for the return and your return authorization number.
You will be responsible for return shipping charges unless the return is due to our shipping error or the product is damaged or defective. Please retain tracking information for your shipping, as we cannot assume responsibility for return packages lost in transit.
Returned items are to be sent to our warehouse:
DANISH ENDURANCE WEBSHOP
GRAMRODEVEJ 13
7130 JUELSMINDE
DENMARK.